Include instructor feedback in product planning
Instructors see where classroom delivery creates friction, giving the team operational context that assessment scores alone cannot provide.
CASE STUDY / 01 OF 03
Proovli.
An assessment platform that connects learner skill results with instructor workflows and clearer next steps.
PROJECT EVIDENCE
Available to review.
Public product
The live site shows a sample learner assessment and explains the instructor workflow.
My contribution
My role covers instructor relationships, onboarding, support, infrastructure coordination, and feedback to the founding team.
Team boundary
Engineering and quality assurance are shared responsibilities, so I do not attribute specific feature outcomes to my role alone.
Project context
Proovli serves CS and IT learners who need a clearer view of their skills and instructors who need to administer and review assessments in class. The active platform brings those two workflows into one product.
The problem
A score alone does not show learners which skills require attention or what to practice next. Instructors also need an assessment process that fits classroom delivery and gives them useful information for follow-up.
Operating constraints
- The product needed to serve learners and instructors without treating assessment as a one-time score.
- School adoption depended on instructor onboarding, support, and reliable operational coordination.
- Product priorities needed input from actual assessment use.
Approach and solution
Delivery approach
The founding team combines learner assessment with instructor administration and review. I work with instructors on onboarding and ongoing use, then bring their feedback and operational needs into product planning.
Technical solution
The team builds the platform with Next.js App Router, React 19, TypeScript, and Tailwind CSS. Better Auth with Google OAuth supports sign-in; Drizzle ORM and Neon Postgres support application data. The stack also includes AWS S3 presigned uploads, PayMongo, and PDF certificate generation.
My contribution
As co-founder focused on operations and growth, I develop instructor relationships, support onboarding, coordinate infrastructure requirements, and communicate user feedback to the founding team.
Team ownership
Proovli is developed by a founding team. Engineering and quality assurance are shared responsibilities; the technologies and capabilities listed here describe the platform rather than features I claim to have built individually.
Key decisions
Develop support processes alongside school adoption
A school needs a dependable path from introduction to regular use, so instructor support is part of the adoption approach.
Tools & technology
- Next.js App Router
- TypeScript
- React 19
- Tailwind CSS
- Better Auth (Google OAuth)
- Drizzle ORM
- Neon Postgres
- AWS S3 presigned uploads
- PayMongo
- PDF certificate generation
Current result
The active platform presents learner assessments and instructor workflows in one product. My documented work concerns adoption, support, infrastructure coordination, and product feedback; engineering outcomes are shared by the founding team.
Next improvement
Document how a specific instructor request changed the assessment workflow, with before-and-after evidence and a clear account of the team's contribution.
Lessons for future work
- School adoption requires instructor support alongside the assessment experience.
- Educator and learner feedback provides the context needed to turn results into useful next steps.
The business need is to make skill assessments useful to both learners and instructors. My approach is to support school adoption and carry feedback into product planning. The technologies and certificate capability describe the team’s platform as a whole.